FAQ

Frequently Asked Questions

How do I use the Web Print system:
You must register for a Copy+Print Card (FREE for Curtin Uni Students) at the Guild Copy & Design Centre self-service area in Bldg 106B BEFORE using this service.

To use the Guild Web Print service, click on the Web Print button on the left hand side of this page. Enter your USERNAME (student ID number) and PASSWORD (issued to you upon registering) and then, click the LOG IN button.

At the PaperCut portal under SUMMARY, select WEB PRINT. Click on SUBMIT A JOB and follow the instructions.

To release/print your job, present your Copy+Print Card at any of the copier/printers located within the self-service print room, Guild Copy & Design Centre, Bldg 106B. Print jobs are held on our server for only 12 hours from the time files are submitted.

What file formats are supported:
Although Web Print supports the file formats listed below, we highly recommend printing from a PDF format only to avoid problems. Before submitting any PDF, always check and confirm your file has converted correctly.

Application / File Type File Extension(s):
Microsoft Excel (xlam, xls, xlsb, xlsm, xlsx, xltm, xltx)
Microsoft PowerPoint (pot, potm, potx, ppam, pps, ppsm, ppsx, ppt, pptm, pptx)
Microsoft Word (doc, docm, docx, dot, dotm, dotx, rtf)
PDF (pdf)
XPS (xps)

What paper sizes are available:
The Web Print systems offers colour and BW printing in standard A4 or A3 paper sizes on 80gsm paper. Any other sizes like Letter (this is NOT A4 size!), B-sizes and odd sizes may print incorrectly – YOU HAVE BEEN WARNED.

What type of print jobs can I submit:
The Web Print service is particularly good for basic notes and assignments.

Can I print a document with colour and BW pages:
Web Print allows printing of mixed colour and BW pages in the same document. You will be charged accordingly. Remove hyperlinks otherwise they appear as blue text and you will be charged colour rate. Check your image – depending on how the image was scanned, the original may be BW but scanned as a colour image. Cool and warm greys palettes/swatches may contain small percentages of cyan, magenta and yellow and you will be charged a colour rate.

How can I check the cost or cancel a print job I submitted:
Cost of printing is available in the PaperCut portal under SUMMARY, select JOBS PENDING RELEASE. To cancel a print job, look under ACTION and select accordingly.

Where can I collect my print jobs from:
The Guild Copy & Design Centre self-service print room, building 106B (same courtyard as Guild Tav), Curtin University Bentley campus.
How long are print jobs held for:
Web Print jobs are held in the job queue for 12 hours from the time it is submitted before it is deleted.